FAQs

Embry's Auto Repair

  • Do I need an appointment?

    We recommend scheduling an appointment to minimize your wait time, though we accept walk-ins based on current availability. Emergency situations and towing requests do not require an appointment.
  • What types of vehicles do you service?

    Our facility services the majority of cars, trucks, SUVs, and light duty vehicles, including both domestic and foreign makes and models.
  • How long will my repair take?

    The duration of repairs depends on the nature of the problem and whether parts need to be ordered. Simple maintenance services can often be completed the same day, while more extensive repairs require additional time. We provide an estimated completion timeline before beginning any work.
  • Do you provide estimates?

    Yes, we offer transparent estimates before any repair work begins, ensuring there are no unexpected charges.
  • Are your repairs guaranteed?

    Yes, we guarantee our workmanship and the majority of our repairs include a warranty covering both parts and labor. Please inquire about warranty details for your particular service.
  • Do you offer towing?

    Yes, our towing services are available for breakdowns, accidents, and vehicles that fail to start.
  • Can you tow my vehicle directly to your shop?

    Yes, we can transport your vehicle directly to our facility for diagnostic evaluation and repair.
  • What forms of payment do you accept?

    We accept cash, most major credit cards, and debit cards. For alternative payment methods such as Venmo and Cash App, please contact us to verify availability.
  • Will you explain the repair before fixing my vehicle?

    Yes, we prioritize transparent communication. We will explain the issue with your vehicle and discuss your available options before proceeding with any repairs.
  • Can I bring my own parts?

    We do not accept customer-supplied parts. We source our own parts to guarantee proper compatibility, quality standards, and warranty protection.